Effective Date: May 2026
Last Updated: May 2026
Applies To: All users of ChannelCow
This Refund & Cancellation Policy governs all transactions conducted through ChannelCow involving digital creator assets, digital media properties, and related services.
By using ChannelCow, all users acknowledge and agree that digital asset transactions involve unique risks, irreversible ownership transfers, platform dependencies, and intangible property rights.
Accordingly, all refunds, cancellations, reversals, settlements, and dispute outcomes are governed solely by this policy and ChannelCow’s internal review procedures.
Users acknowledge and agree that transactions involving digital assets differ significantly from physical goods transactions.
Digital assets may include:
Once ownership access, credentials, administrative rights, or control permissions are transferred, reversal may become difficult or impossible.
Due to this nature, all transactions carry inherent risk.
All completed transactions are generally considered final and non-refundable unless otherwise determined by ChannelCow under this policy.
Refunds are not guaranteed and remain subject to:
ChannelCow reserves sole discretion regarding refund eligibility.
For policy purposes, transactions may pass through the following stages:
Refund eligibility may vary depending on the transaction stage.
Before payment is completed:
ChannelCow may still retain communication or listing records for operational and compliance purposes.
If payment has been completed but ownership transfer has NOT started:
Refunds or cancellations may be considered where:
ChannelCow may:
Refund timelines may vary depending on payment processors and banking systems.
Once ownership transfer begins, transaction risks increase substantially.
Users acknowledge that during this stage:
Accordingly, refund eligibility becomes more restricted.
After ownership transfer is completed, the buyer receives a limited settlement review period.
During this period, buyers are responsible for:
Failure to raise material issues within the settlement review period may result in automatic settlement completion.
Refund requests may be considered only in situations such as:
Examples include:
Examples include:
Examples include:
Examples include:
Minor performance fluctuations do NOT qualify as material misrepresentation.
Refunds will NOT be issued for:
ChannelCow does not guarantee future earnings or monetization.
Revenue fluctuations after transfer are the buyer’s responsibility.
Natural changes in:
do not qualify for refunds.
Refunds are not provided for:
especially after settlement completion.
Refunds will not apply where the buyer:
Buyer remorse, investment regret, or dissatisfaction unrelated to fraudulent misrepresentation does not qualify for refunds.
Users acknowledge that platforms such as:
maintain independent rules and policies beyond ChannelCow’s control.
Refunds will not apply due to future third-party platform actions.
To request review, buyers must:
Failure to cooperate may result in denial of the dispute.
ChannelCow may review:
ChannelCow reserves the right to request additional information from either party.
During disputes or investigations, ChannelCow may:
until investigations conclude.
In certain cases, ChannelCow may issue:
where both parties bear partial responsibility.
Such decisions remain at ChannelCow’s sole discretion.
Users agree NOT to initiate fraudulent chargebacks.
Unauthorized or abusive chargebacks may result in:
ChannelCow reserves the right to dispute chargebacks with payment processors using transaction evidence.
Refund timelines may vary depending on:
Estimated timelines provided by support are not guaranteed.
Where international payments are involved:
ChannelCow is not responsible for currency-related losses.
Certain fees may remain non-refundable including:
where permitted by law.
Users attempting to abuse refund systems may face:
Examples include:
All refund and dispute decisions made by ChannelCow are final within the Platform ecosystem.
Users may pursue independent legal remedies externally where legally permitted.
ChannelCow is not liable for:
Maximum liability shall not exceed the fees paid directly to ChannelCow for the related transaction.
ChannelCow reserves the right to update this Refund & Cancellation Policy at any time.
Updated policies become effective upon publication on the Platform.
Continued use of the Platform constitutes acceptance of revised policies.
For refund or dispute-related inquiries:
Website: ChannelCow
Email: mail@channelcow.com
Disclaimer – We do not offer any guarantee or warranty on the asset’s performance, content, or future monetization. Users are responsible for complying with YouTube, Meta (Instagram/Facebook), and other platforms’ terms of service. Any breach of third-party terms is the responsibility of the user, not Channelcow.com
